Help Center

This collection will help you to manage your Help Center

How to add the Help Center sitemap to Google Search Console

If you want to find out how to add the Help Center sitemap to Google Search Console you will find it in this article

Written by Victoria
Last update 7 months ago

How to install Google Tag Manager on your Help Center

If you want to include your snippets in your Customerly Help Center, you can achieve it with Google Tag Manager. This is how to install GTM on your Help Center

Written by Luca Micheli
Last update 1 year ago

How to make your Help Center article public

Make sure your article is public if you want your audience to see it

Written by Victoria
Last update 10 months ago

How to check an article preview

Here is how you can check your article preview

Written by Victoria
Last update 7 months ago

How to sort collections and articles

If you want to know how to sort your collections and articles you need to take a few easy steps

Written by Victoria
Last update 10 months ago

How to create a new article

Start a new article in the help center

Written by Victoria
Last update 10 months ago

How to check only draft articles

Learn how to check the only draft articles

Written by Victoria
Last update 10 months ago

How to delete a collection

Check this article if you want to learn how to delete a collection

Written by Victoria
Last update 10 months ago

How to add keywords to an article

Add keywords to your article

Written by Victoria
Last update 10 months ago

How to delete an article

A few easy steps to delete your article

Written by Victoria
Last update 10 months ago

How to change the article creator

Here you can learn how to change the article creator

Written by Victoria
Last update 10 months ago

How to include your videos into your articles

Include Youtube and Vimeo videos into your knowledge base articles

Written by Victoria
Last update 10 months ago

How to automatically search articles in the Live Chat

Learn how to add tags to your articles, so they will appear automatically in the Live Chat

Written by Victoria
Last update 3 months ago

How to add an image to the Help Center article

Check this article to learn how you can add images to your Help Center article

Written by Victoria
Last update 7 months ago

How to add a hyperlink to your Help Center article

Quickly learn how to add a hyperlink to your articles in Help Center, so you improve your customer satisfaction

Written by Victoria
Last update 7 months ago

Why the home page URL doesn't work in my Help Center

Why the homepage URL doesn't work in my Help Center

Written by Victoria
Last update 4 months ago

How to set up your Help Center domain with Namecheap

Learn how you can verify the Help Center custom domain with Namecheap

Written by Victoria
Last update 3 months ago

How to set up your Help Center domain with GoDaddy

Learn how to set up your Help Center domain with GoDaddy service.

Written by Victoria
Last update 3 months ago

How to set up your Help Center domain with AWS Route 53

Learn how to set up your Help Center domain with Route53 AWS

Written by Victoria
Last update 3 months ago